FAQ

Frequently Asked Questions

Choose from the categories below, to view frequently asked questions on our race, and from other events.

  • Online Entries
  • Number Collection
  • Seeding & Results
  • On the day
  • MTB Info
  • Road-info
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  • 1. When is race day?
     

    Saturday, 28 October 2017 - MTB event.

    Sunday, 29 October 2017 - Road event.


     

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  • 2. Where do I enter?
     

    Online entries are managed by

    Bicyclist_Silhouette_clip_art_small
    Click for MTB entries


    Steren_Bike_Rider_clip_art_small
    Click for ROAD entries


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  • 3. Do I need a licence to enter?
     

    This question is often asked, and misunderstood by many. The short answer is "Yes".

    Below is an excerpt from CyclingSA to explain what is required.


    Licence structure explained

    Full Racing License
    This category of license is for riders from the age of 17-years-old who wish to be eligible for provincial and national selection and respective colours award. The bearer of a full license is entitled to partake in national championship or series race and be seeded accordingly. Those of who race in the UCI categories (Junior, U23 and Elite) earn UCI points, which will assist them in being seeded at future UCI category events, World Cups and Championships. The cost of a full racing license is R350 per year, and the applicant has to be member of an affiliated club, as well as be a registered member of Cycling SA. These MUST be done simultaneously for a Full Racing License to be valid. Full Racing Licenses are only valid from 1 January to 31 December each year.

    Participants in the following categories need to be in possession of a full racing licence:

    Men - Elite, U23, Junior, Vets 30-39, Vets 40-49, Vets 50+
    Woman - Elite & Vets


    Membership
    As from 1 November 2015, a membership of Cycling SA costs R150 per year. A membership holder is entitled to enter any event, irrespective of discipline, without having to purchase a day license. A member is allowed to participate in a national series event, but will not be eligible for national or provincial selection. A membership of Cycling SA is the most basic form of license and is an agreement of the rider to abide by the rules of the event in which they participate.

    Participants with membership of Cycling SA can take part in the 103Km and 65Km and only pay the online entry fee.


    Day License
    The Day-license is designed to allow the absolute newcomers of the sport to participate within the rules and regulations of the sport. These participants, who do not hold a full license or membership, need to purchase a day license. By purchasing a day license the rider agrees to participate in the event and abide with the rules of the event and those of Cycling SA for that day. A day license costs R35 and is only valid for one day.

    Participants without a "membership of Cycling SA" will be charged R35 on top of the online entry fee.


     

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  • 4. Why is there more than one distance?
     

    Our event caters for both the fun rider and serious racing snakes.


    The MTB event has 4 distances and tagged as follows:

    • 60Km - the race (Junior ages and older);
    • 34Km - fun ride (youth ages and younger, open group - both genders)
    • 6-12Km - family friendly
    • 1-3Km - kiddies only (8 years and younger)

    The Road event has 3 distances, and catered for the following categories:

    • 125Km - Elite, U23 & Junior men, Vets 30+, 40+ and 50+ men;
    • 103Km - All licensed ladies, U17 boys, racing tandems, and open groups;
    • 65Km - Youth (U15/17), paracyclists, social tandems, open groups and the MTB double.

     

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  • 5. I'm experiencing payment problems
     

    Should you have any problems making the online payment, please contact the race office.

    Visa and Mastercard credit/debit cards are accepted as payment.

    Should you wish to enter and make payment by EFT - please download the entry form, complete it and send to the contact details together with your proof of payment.

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  • 1. Where do I collect my race number?
     

    Number collection points will be the following bike shops, on the dates listed below:

    • Wednesday, 25 October 2017 - CycleLab, Lynnwood, Pretoria (09:00 - 17:00);
    • Thursday, 26 October 2017 - CycleLab Megastore, Fourways (09:00 - 17:00);
    • Friday, 27 October 2017 - CycleLab Boksburg (09:00-17:00);
    • Saturday, 28 October 2017 - Carnival City (06:00 - 13:00);
    • * Sunday, 29 October 2017 - Carnival City (05:00 - 08:00).

    Participants taking part in both the MTB and Road events can collect race numbers from Carnival City on Saturday morning (28 October) between 06:00 and 07:00, or at any of the venues above.

    * Licensed cyclists are not allowed to collect numbers on race day - if this is a problem, we suggest signing the petition at registration to convert licensed cyclists to a permanent number for the year.

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  • 1. How does seeding work?
     

    Seeding for the event will be done by Cycle Events. They will use their database of previous results to place you in a batch relative to the rest of the entry field.


    Rides used to calculate your seeding is based on the following (from Cycle Events website):
    Formula to calculate an index for a result is:

    • ((((Time / Winner) – 1) / Beta) x 100) + Penalty
    • [Time] is your time for the event,
    • [Winner] is the time of the winner (sometimes adjusted)
    • [Beta] is a number that indicates the difficulty of the conditions where more than 1 means windy or hilly and less means flat or calm
    • [Penalty] is a number that gets added to the index usually for the time that has passed since the event (more than 5 months old)

    For a more detailed explanation, click here.

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  • 2. What is my seeding index?
     

    To view your seeding index, follow one of the links below:

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  • 3. How do I improve my seeding?
     

    You need to take part in other races, and try to finish with the group you start in. Events older than 5 months attract penalty points on the seeding index, so doing at least one event every quarter is one way to keep the value as low as possible

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  • 4. What if I don't have a seeding index?
     

    The only time you won’t have an index value, is if you haven't taken part in, or finished, a race managed online through Cycle Events.

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  • 5. Why am I placed in a different group, compared to other events
     

    Our current route is flat, when compared to other events, so the groups tend to stay together for longer. We also don’t have full road closure, so we need to control the size of each group.

    Your safety is our priority, so we limit numbers in the group to 120 - 140 (AL), 140 - 160 (BL), 160 - 180 (CL) and then 200 – 225 for the proceeding groups.

    It also depends on how other rider's performance at events have improved/declined. Your seeding index is relative to your individual performance measured against the best time from each event.

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  • 6. What timing chip do I need to use?
     

    We have changed timing companies, so you will need to use the Racetec timing chip, (pictured below left). The older WinningTime chip (below, right) can also be used, if you have one.

    chip_new chip_old_200

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  • 7. Where should my timing chip be placed on the bike?
     

    Please refer to the information on the Racetec website - http://racetec.co.za/chip/cycling/

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  • 8. Where do I find my results?
     

    Results can be found on the Racetec website.

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    Viewed 398 Times
  • 9. My results don't show, what should I do?
     

    If your timing chip was mounted in the correct place, as per the instructions on the Racetec website, please query your result with Racetec using their Query function.

    ResultsQuery

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    Viewed 398 Times
  • 10. I paid for a Racetec chip when I entered the 947 Cycle Challenge. How do I collect it, to use for this event?
     

    Racetec have a system that can link your entry to your Racetec chip. You will be able to collect it at any race you have entered prior to the Telkom 947 Cycle Challenge.

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  • 1. Where do I park?
     

    Below is a layout of the venue, showing the traffic flow in/out of Carnival City.

    Map-1

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  • 2. What time do I need to get to Carnival City?
     

    We suggest at least one hour before your start time, so that you have sufficient time to find parking, get ready and make your way to the start.

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  • 3. Where is the start?
     

    Bicyclist_Silhouette_clip_art_smallMTB event

    The start is INSIDE the Carnival City premises.

    Follow the signage from your parking area to the start batches.

    Look for the Carnival City Macsteel inflatable arch close to the blue pallisade fencing.

    The first 2.5Km of the route will follow the dirt tracks inside the Carnival City grounds before crossing the main road (R554).

    The final 3.5Km of the route will also follow the dirt tracks inside the Carnival City grounds after cross the main road (R544) on the way back.


    Steren_Bike_Rider_clip_art_smallRoad events

    The start is OUTSIDE the Carnival City premises. The west bound lane of the main road (R554) is closed for traffic between the entrance to Carnival City and van Dyk road.

    Follow the signs as you leave Carnival City, and make your way into the start batches.

    Look for the Carnival City Macsteel inflatable arch located on the main road just after the entrance to Carnival City. This is the finish line, so you need to roll passed it, and join the batches from the back, or from the side.

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  • 4. What happens after I cross the finish line?
     

    Bicyclist_Silhouette_clip_art_smallMTB event

    The finish is INSIDE the Carnival City premises, at the same place as the start line.

    Once you cross the finish line, please make your way to the entertainment area to collect your drink and finisher's medal.

    If you are carrying cash with you, you can proceed straight to the entertainment area where food and drinks can be purchased, otherwise return to your car to collect some cash and join us in the entertainment area for prize giving and the lucky draw.


    Steren_Bike_Rider_clip_art_smallRoad events

    The finish line is OUTSIDE the Carnival City premises on the west bound lane of the main road (R554).

    Once you have cross the finish line, marshals will direct your across the oncoming lane (east bound), so that you can cycle up to the entertainment area to collect your drink and finisher's medal.

    If you are carrying cash with you, you can proceed straight to the entertainment area where food and drinks can be purchased, otherwise return to your car to collect some cash and join us in the entertainment area for prize giving and the lucky draw.

    Was this answer helpful ? Yes(4) / No(0)
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  • 1. What if I can't complete the route?
     

    There will be sweep vehicles on the route, as well as one running from the final water point back to Carnival City.

    If you have a mechanical and cannot continue, please remain on the race route and try get to a water point (either the previous one, or the next one - whichever is closer).

    If you are injured, and cannot proceed - please remain where you are, the sector controller will ensure you and your bike are moved to Carnival City.

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  • 2. Is there a route profile?
     

    60Km

    Profile MTB 60km


    34Km

    Profile MTB 34Km

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  • 3. Is there a cut-off time?
     

    The cut-off times are listed below:


    MTB

    11:00 - last water point (8Km to finish).

    12:00 - finish line.


    ROAD

    11:00 - R42 leaving Heidelberg (35Km to finish).

    12:00 - last water point (14Km to finish).

    13:00 - finish line.

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  • 4. What timing chip do I need to use?
     

    We have changed timing companies, so you will need to use the Racetec timing chip, (pictured below left). The older WinningTime chip (below, right) can also be used, if you have one.

    chip_new chip_old_200

    Was this answer helpful ? Yes(3) / No(0)
    Viewed 554 Times
  • 5. Where should my timing chip be placed on the bike?
     

    Please refer to the information on the Racetec website - http://racetec.co.za/chip/cycling/

    Was this answer helpful ? Yes(2) / No(0)
    Viewed 676 Times
  • 6. Where do I find my results?
     

    Results can be found on the Racetec website.

    Was this answer helpful ? Yes(1) / No(0)
    Viewed 398 Times
  • 7. My results don't show, what should I do?
     

    If your timing chip was mounted in the correct place, as per the instructions on the Racetec website, please query your result with Racetec using their Query function.

    ResultsQuery

    Was this answer helpful ? Yes(1) / No(0)
    Viewed 398 Times
  • 8. Where is the start?
     

    Bicyclist_Silhouette_clip_art_smallMTB event

    The start is INSIDE the Carnival City premises.

    Follow the signage from your parking area to the start batches.

    Look for the Carnival City Macsteel inflatable arch close to the blue pallisade fencing.

    The first 2.5Km of the route will follow the dirt tracks inside the Carnival City grounds before crossing the main road (R554).

    The final 3.5Km of the route will also follow the dirt tracks inside the Carnival City grounds after cross the main road (R544) on the way back.


    Steren_Bike_Rider_clip_art_smallRoad events

    The start is OUTSIDE the Carnival City premises. The west bound lane of the main road (R554) is closed for traffic between the entrance to Carnival City and van Dyk road.

    Follow the signs as you leave Carnival City, and make your way into the start batches.

    Look for the Carnival City Macsteel inflatable arch located on the main road just after the entrance to Carnival City. This is the finish line, so you need to roll passed it, and join the batches from the back, or from the side.

    Was this answer helpful ? Yes(2) / No(0)
    Viewed 490 Times
  • 9. What happens after I cross the finish line?
     

    Bicyclist_Silhouette_clip_art_smallMTB event

    The finish is INSIDE the Carnival City premises, at the same place as the start line.

    Once you cross the finish line, please make your way to the entertainment area to collect your drink and finisher's medal.

    If you are carrying cash with you, you can proceed straight to the entertainment area where food and drinks can be purchased, otherwise return to your car to collect some cash and join us in the entertainment area for prize giving and the lucky draw.


    Steren_Bike_Rider_clip_art_smallRoad events

    The finish line is OUTSIDE the Carnival City premises on the west bound lane of the main road (R554).

    Once you have cross the finish line, marshals will direct your across the oncoming lane (east bound), so that you can cycle up to the entertainment area to collect your drink and finisher's medal.

    If you are carrying cash with you, you can proceed straight to the entertainment area where food and drinks can be purchased, otherwise return to your car to collect some cash and join us in the entertainment area for prize giving and the lucky draw.

    Was this answer helpful ? Yes(4) / No(0)
    Viewed 589 Times
  • 10. I'm experiencing payment problems
     

    Should you have any problems making the online payment, please contact the race office.

    Visa and Mastercard credit/debit cards are accepted as payment.

    Should you wish to enter and make payment by EFT - please download the entry form, complete it and send to the contact details together with your proof of payment.

    Was this answer helpful ? Yes(1) / No(0)
    Viewed 252 Times
  • 1. What if I can't complete the route?
     

    There will be sweep vehicles on the route, as well as one running from the final water point back to Carnival City.

    If you have a mechanical and cannot continue, please remain on the race route and try get to a water point (either the previous one, or the next one - whichever is closer).

    If you are injured, and cannot proceed - please remain where you are, the sector controller will ensure you and your bike are moved to Carnival City.

    Was this answer helpful ? Yes(1) / No(0)
    Viewed 439 Times
  • 2. Is there a route profile?
     

    125Km
    profile-125Km


    103Km
    profile-103Km


    65Km
    profile-65Km

    Was this answer helpful ? Yes(1) / No(1)
    Viewed 306 Times
  • 3. Is there a cut-off time?
     

    The cut-off times are listed below:


    MTB

    11:00 - last water point (8Km to finish).

    12:00 - finish line.


    ROAD

    11:00 - R42 leaving Heidelberg (35Km to finish).

    12:00 - last water point (14Km to finish).

    13:00 - finish line.

    Was this answer helpful ? Yes(0) / No(0)
    Viewed 383 Times
  • 4. What timing chip do I need to use?
     

    We have changed timing companies, so you will need to use the Racetec timing chip, (pictured below left). The older WinningTime chip (below, right) can also be used, if you have one.

    chip_new chip_old_200

    Was this answer helpful ? Yes(3) / No(0)
    Viewed 554 Times
  • 5. Where should my timing chip be placed on the bike?
     

    Please refer to the information on the Racetec website - http://racetec.co.za/chip/cycling/

    Was this answer helpful ? Yes(2) / No(0)
    Viewed 676 Times
  • 6. Where do I find my results?
     

    Results can be found on the Racetec website.

    Was this answer helpful ? Yes(1) / No(0)
    Viewed 398 Times
  • 7. My results don't show, what should I do?
     

    If your timing chip was mounted in the correct place, as per the instructions on the Racetec website, please query your result with Racetec using their Query function.

    ResultsQuery

    Was this answer helpful ? Yes(1) / No(0)
    Viewed 398 Times
  • 8. Where is the start?
     

    Bicyclist_Silhouette_clip_art_smallMTB event

    The start is INSIDE the Carnival City premises.

    Follow the signage from your parking area to the start batches.

    Look for the Carnival City Macsteel inflatable arch close to the blue pallisade fencing.

    The first 2.5Km of the route will follow the dirt tracks inside the Carnival City grounds before crossing the main road (R554).

    The final 3.5Km of the route will also follow the dirt tracks inside the Carnival City grounds after cross the main road (R544) on the way back.


    Steren_Bike_Rider_clip_art_smallRoad events

    The start is OUTSIDE the Carnival City premises. The west bound lane of the main road (R554) is closed for traffic between the entrance to Carnival City and van Dyk road.

    Follow the signs as you leave Carnival City, and make your way into the start batches.

    Look for the Carnival City Macsteel inflatable arch located on the main road just after the entrance to Carnival City. This is the finish line, so you need to roll passed it, and join the batches from the back, or from the side.

    Was this answer helpful ? Yes(2) / No(0)
    Viewed 490 Times
  • 9. What happens after I cross the finish line?
     

    Bicyclist_Silhouette_clip_art_smallMTB event

    The finish is INSIDE the Carnival City premises, at the same place as the start line.

    Once you cross the finish line, please make your way to the entertainment area to collect your drink and finisher's medal.

    If you are carrying cash with you, you can proceed straight to the entertainment area where food and drinks can be purchased, otherwise return to your car to collect some cash and join us in the entertainment area for prize giving and the lucky draw.


    Steren_Bike_Rider_clip_art_smallRoad events

    The finish line is OUTSIDE the Carnival City premises on the west bound lane of the main road (R554).

    Once you have cross the finish line, marshals will direct your across the oncoming lane (east bound), so that you can cycle up to the entertainment area to collect your drink and finisher's medal.

    If you are carrying cash with you, you can proceed straight to the entertainment area where food and drinks can be purchased, otherwise return to your car to collect some cash and join us in the entertainment area for prize giving and the lucky draw.

    Was this answer helpful ? Yes(4) / No(0)
    Viewed 589 Times
  • 10. I'm experiencing payment problems
     

    Should you have any problems making the online payment, please contact the race office.

    Visa and Mastercard credit/debit cards are accepted as payment.

    Should you wish to enter and make payment by EFT - please download the entry form, complete it and send to the contact details together with your proof of payment.

    Was this answer helpful ? Yes(1) / No(0)
    Viewed 252 Times